Privacy Policy

Data Protection Declaration

Introduction

We are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

Data Controller

The data controller responsible for data processing is:

DITUPA GmbH

Marco Strauss

Kirchweg 33, 6600 Pflach, Österreich

Tel: +43 664 1383801

Email: info@remapbase.com

Data Collection

We collect the following categories of personal data:

Personal Data

  • Name, email address, phone number
  • Company information (for B2B customers)
  • Address and billing information
  • Vehicle information for service requests
  • Account credentials and preferences

Usage Data

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent
  • Device information
  • Cookies and similar technologies

Purpose of Data Processing

We process your personal data for the following purposes:

  • Provision and improvement of our services
  • Processing of orders and payments
  • Customer communication and support
  • Compliance with legal obligations
  • Marketing (only with your consent)

Legal Basis

We process your personal data based on:

  • Contract performance (Article 6(1)(b) GDPR)
  • Legal obligations (Article 6(1)(c) GDPR)
  • Legitimate interests (Article 6(1)(f) GDPR)
  • Your consent (Article 6(1)(a) GDPR)

Data Sharing

We may share your data with:

  • Service providers (hosting, payment processing)
  • Legal authorities when required by law
  • Business partners (only with your consent)

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specifically:

  • Contract data: retained for the duration of the contract plus statutory retention periods
  • Customer data: retained until account deletion or 3 years after last contact
  • Marketing data: retained until consent withdrawal
  • Legal obligations: retained as required by law

Your Rights

Under GDPR, you have the following rights:

  • Right to access your personal data (Article 15 GDPR)
  • Right to rectification (Article 16 GDPR)
  • Right to erasure (Article 17 GDPR)
  • Right to restrict processing (Article 18 GDPR)
  • Right to data portability (Article 20 GDPR)
  • Right to object to processing (Article 21 GDPR)
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

Cookies

We use cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy. Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

DITUPA GmbH

Kirchweg 33, 6600 Pflach, Österreich

Email: info@remapbase.com

Tel: +43 664 1383801

Last updated: 11.11.2025